Webinar Series: Supporting People from Refugee Backgrounds – Emergency Departments

Supporting people from refugee backgrounds in Emergency departments.


People from refugee backgrounds, including people seeking asylum, have access to, and require informed approaches from, emergency departments. The nature of emergency departments can evoke strong reactions, linking patients to their prearrival traumatic experiences. Understanding those experiences and their impact on physical and psychological well being is essential for emergency department professionals to effectively and safely assess, treat and discharge these patients. This webinar will describe pre-arrival experience and impact, practical trauma-informed approaches, health access and rights, and key skills in effective  communication.

Content includes
  • Pre-arrival experiences of people from refugee and asylum seeking backgrounds;
  • Impact of traumatic experiences on health and wellbeing;
  • Trauma-informed responses in ED; and
  • Health access and  effective communication.

Suitable for

Suitable for Nurses, Allied Health and other health professionals working within public and private emergency departments.


This program is funded for Nurses and Allied Health professionals through the Victorian Department of Health and Human Services. Therefore there is no cost to professionals working in these areas.